These folks were reliable five years ago, but their current customer service is just terrible. It saddens me to see what they have turned into and makes me remember why I moved from Godaddy to them years ago.
Is it impossible for businesses to grow and maintain high standards of ethics and customer service?
It’s sad to hear their customer service has declined. I remember when they were much better. To answer your question, I believe businesses can grow and maintain high standards of ethics and service. It’s challenging but possible with strong leadership and a commitment to customer satisfaction. Many successful businesses prove it’s achievable by staying true to their values and investing in their teams.
Hello there, the SiteGround Team writing here. Customer Services continues to be one of our top priorities as we know it is essential to offering the premium hosting services we want to deliver to our clients.
Put simply - we want to help the people who trust us to host their projects.
Unfortunately, the information here is not quite enough for us to find the associated account and see what happened. If you’d like - DM us with your domain/ email and let us know in more detail what prompted you to create the original post. We’re here and ready to listen. Wishing you all the best!