Our business has used a web building service for five years, which handled our website, email, hosting, and domain registration. We are now moving to a new service that also has a web builder but requires us to manage the domain, hosting, and email ourselves.
I signed up for a Cloudflare account, and I was told that all I needed to transfer the domain was the authorization code they sent me. However, when I tried to transfer the domain, it said I needed to add the website first. I did that, and now it’s asking me to update the nameservers?
Am I doing this correctly? Was the current domain holder supposed to do something first? Any advice is appreciated!
@roddy The transfer needs to happen first. Until then, the domain is still with the other registrar. The transfer will take about a week. Alternatively, you can set up an account with the current registrar and ask them to push the domain to you. Then, you’ll be able to update the nameservers immediately.
